At Moss Vale Removals, we strive to make this a positive experience by helping our customers every step of the way from getting ready, to getting there, to getting settled.
Moss Vale Removals does so much more than just moving your possessions from one place to another. We offer a broad range of relocation services to help you settle into your new environment.
Booking your move
You can either book online or call us directly to discuss your move with one of our helpful consultants.
After your move has been booked in, you will be assigned a Move Coordinator who will work closely with you at each step leading up to your move to ensure the smoothest experience possible.
If you have any questions about any aspect of preparing for your move - please call us as many times as you wish for some no obligation advice.
If you have arranged for our packers to assist with your pre-packing, then this usually takes place the day before your move, or, if you are having a partial or kitchen pack, then this can be done on the morning of your move. Our packers have extensive training in the potential logistical and emotional aspects of packing up a home. They can work closely with you during the packing process or you can simply leave it to them to perform their miraculous pack-in-a-day tasks. All your cartons are labelled with the room designation and contents for an easy unpack.
If you are doing your own pre-pack of small items into boxes, then make sure you begin well before your move day as this can be quite a time consuming process. We can advise as to what boxes and packing materials you may need and deliver at no charge directly to your home.
On your move day, your removals crew will have a designated team leader who will oversee the relocation logistics during the move. Your Move Coordinator will also be available to ensure you are satisfied with the quality of service.
Our Moss Vale Removals trucks are fully equipped with state-of-the-art moving equipment to ensure the safest, quickest move possible. This includes furniture pads and blankets, flat straps, furniture shrink wrap, mattress and couch bags, door frame and floor protector pads, upright and flat-bed trolleys, piano and pool table dolleys, dismantling and reassembly tools, portable wardrobes, plasma/LCD boxes.
All furniture items are wrapped snugly in blanket furniture pads and firmly secured in the truck with flat straps. Mattresses, couches and specific items can be plastic wrapped prior to lifting for added protection during the loading and unloading stages. Our removalist crews can attend to any basic dismantling and reassembling of furniture items such as bed headboards, bookshelves and trampolines. Complementary portable wardrobes are provided for your convenience on move day for the transport of your hanging garments. At your new home, the Moss Vale Removals team will place and arrange all your furniture and they can complete any necessary reassembling. Boxes can be set down in the appropriate rooms ready to unpack.
Most of our moves are booked on the hourly rate system which is always the cheapest way to move and gives you the flexibility to control the cost of your move. We can do as much or as little as you would like us to do on move day. Choose our complete moving service where we take care of everything while you relax or choose to control your costs by helping with the small things while we attend to the heavy items. The choice is yours.
Either way, our removals teams and trucks are all fully trained, equipped and prepared for every moving eventuality that may be required on your move day.
If you are doing your own unpacking, let us know when you would like your used boxes collected.